Refund Policy
We value transparency and your satisfaction. Please read this policy carefully.
✅ Important: Digital purchases (e-books, video courses, PDFs, and online trainings) are generally non-refundable once accessed or downloaded. For technical issues, contact us within 48 hours.
General Policy
At RCM DREAM, we strive to provide quality educational content, training resources, and business tools to all our users. We value your satisfaction and aim to be transparent about our refund process.
Digital Products & Services
Due to the nature of digital content (e-books, video courses, downloadable PDFs, or online trainings), all purchases are considered final and non-refundable once accessed or downloaded.
If you face a technical issue (e.g., file not opening, course not loading), please contact us within 48 hours of purchase. We’ll make sure you get access to the correct material or provide an exchange (if applicable).
Physical Products (If Applicable)
Physical products are not sold on this website.
No shipping charges apply.
Refund Process
To request a refund or raise a dispute, please email us at:
📧 help.rcmdream@gmail.com
Include your full name, contact number, order ID, and reason for the request.
We aim to respond within 3 business days. If your refund is approved, it may take 5–7 working days to reflect in your original payment method.
No Refunds Will Be Provided For
- Change of mind after purchase
- Incorrect email or contact details provided by the customer
- Delays caused by third-party platforms (e.g., payment gateways, WhatsApp, etc.)
Policy Updates
We reserve the right to update or modify this refund policy at any time. Any changes will be posted on this page with the revised effective date.